In environments of rapid change, mindboggling complexity, and pervasive ambiguity, how do leaders organize people and resources? Organizational leadership is hard work, and places formidable demands on individuals' intellect, skill, stamina and character. This course will explore these issues through case studies drawn from a range of sectors, companies, and industries. We will explore why things go well, why they sometimes go wrong, and how leaders might succeed or fail.
The Society for Human Resources Management (SHRM) defines leadership as: the process by which an individual determines direction, influences a group, and directs the group toward a specific goal or mission.
Further, SHRM defines leadership is not a position, but instead, a behavior. This is often what distinguishes managers from leaders. A manager might be at the top of an organizational chart; leaders are found all across, up, and down that same chart. Managers oversee people and processes, whereas leaders might inspire and coach colleagues at the same or other levels as them.